Wateroo support
For help or bug reports, email support@obalabs.app.
Pro access
Sign in with the Apple Account used for your purchase, then choose Settings > Restore purchases in Wateroo. Manage renewal and cancellation in your Apple Account settings. Deleting the app or resetting its data does not cancel a subscription.
Records and permissions
Records stay on your device; Wateroo does not provide its own cloud backup. Check reminder and location permissions in iOS Settings. Include your device model, iOS version and steps to reproduce a problem. You do not need to send health records or payment card details.
Health information
Wateroo supports everyday habit tracking. Goals and beverage factors are not medical advice, diagnosis or treatment. Consult a qualified health professional about individual fluid needs or fluid restrictions.