Fihrex — Support

Contact

The fastest way is email: support@obalabs.app.

If you are reporting a bug, include your device model, your iOS version and the step where it happened.

Frequently asked questions

Can I bring back a contact I deleted by mistake? Yes, from the trash: within 7 days on the free plan, or 30 days with Pro.

Does deleting affect my other devices? If iCloud Contacts is on, yes, because they all show the same address book. You can restore from the trash before the period runs out.

Are my contacts sent anywhere? No, your contacts stay on your device. The app's only network use is for purchases: payment goes through Apple, and a record of the purchase is sent to RevenueCat. Those records contain nothing from your address book.

How many contacts can I delete on the free plan? 20 per day. The allowance resets at midnight, local time. Swiping through and reviewing contacts is unlimited; the limit applies only to deleting.

What does Pro unlock? Unlimited deleting, one-tap duplicate cleanup, tagging, and a 30-day trash (7 days on the free plan). Pro is a one-time purchase, not a subscription.

Does Fihrex merge duplicates? No. In each group of duplicates you pick the record to keep, and the others move to the To Delete box. Nothing is deleted until you confirm.

I bought Pro but it isn't showing. Tap Restore on the Pro screen, and make sure you are signed in with the Apple Account you bought it with.

Do my tags disappear if I delete the app? No. Tags are saved as your address book's own contact groups and don't depend on Fihrex.